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Welcome to Koh Lanta Island, Krabi, Thailand - Online Reservations Guide
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you are here >> http://www.ko-lanta.com/booking.htm |
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Kindly read the following
information carefully, before proceeding to our booking
form |
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All prices are in Thai Baht, calculated
per room and valid for the indicated period. The prices
include service charge and applicable government taxes.
After receipt of your reservation, we
will send a final confirmation to you together with
the exact costs of your arrangement.
Should our offer meet your requirements
kindly confirm back to us by e-mail or fax and remit
the equivalent to 3 (three) night's accommodation
to confirm your booking. |
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If you choose to make payment with
your VISA or Master credit card, please go to the
mainpage of www.ko-lanta.com after you received the
confirmation of your booking. |
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Click the Online Payment
button in the upper right corner. Please enter the
7-digit Booking Number in the first line and add a
"1" as the 8th digit for your advance payment. If
this is the second payment for the remaining amount
of your booking, please add a "2" as the 8th digit
to your Booking Number. Then fill in your e-mail address and the amount to be paid in Thai
Baht. |
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You are then transferred directly to
the secured payment form of the Bangkok
Bank, where your credit card details will
be asked. These data go directly to the bank and are
not accessible for us or anybody else. |
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On receipt of your payment, Island-Network
Koh Lanta will mail, fax or e-mail the vouchers for
hotel accommodation and requested transfers as per
the value of your payment to you. |
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The final balance for all services
requested must be received 7 (seven) days prior to
arrival. |
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For VISA and Master
credit cards, only online payment is possible. |
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If you want to make payment with your
American Express card, we will e-mail our "Credit
Card Authorisation" form together with the confirmation
of your booking. Please fill in all required information,
sign and fax the form to |
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(++66)
7652 1735 Attn: Island-Network Koh Lanta |
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If
your reservation is some time in advance, you
can also return the form by air mail to Island-Network
Koh Lanta, P.O. Box 158, Phuket 83000, THAILAND.
Air mail letters normally reach us within one
week. |
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In both cases, it is not necessary
to send additional papers, the "Credit Card Authorisation"
form is sufficient. On receipt Island-Network Koh
Lanta will mail, fax or e-mail the vouchers for hotel
accommodation and requested transfers as per the value
of your payment to you immediately. |
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The final balance for all services
requested must be received 7 (seven) days prior to
arrival. |
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This way of payment is only possible
for American Express cards. |
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Should you prefer to pay by bank remittance,
please advise your bank to send the payment by SWIFT
to the account mentioned in the confirmation. |
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As banks in Thailand are not able,
to provide any information about the sender of incoming
payments (domestic and overseas), we have to request
a copy of your signed and stamped remittance order
to be sent to us by fax or mail. This is your responsibility,
otherwise we do not know, from whom we received payment
and might cancel your booking. |
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Payments, that are not accompanied
by a copy of the remittance order are treated as unpaid
bookings, because we cannot find out, who sent this
amount to our account. |
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Please fax to |
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(++66)
7652 1735 Attn: Island-Network Koh Lanta |
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If
your reservation is some time in advance, you
can also send a copy of your signed and stamped
remittance order by air mail to Island-Network
Koh Lanta, P.O. Box 158, Phuket 83000, THAILAND.
Air mail letters normally reach us within one
week. |
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In both cases, it is not necessary
to send additional papers, a copy of the remittance
order, stamped by the bank, is sufficient. On receipt
Island-Network Koh Lanta will mail, fax or e-mail
the vouchers for hotel accommodation and requested
transfers as per the value of your payment to you
immediately. |
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The final balance for all services
requested must be received 14 (fourteen) days prior
to arrival. |
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Any booking, not fully paid before
arrival, will be cancelled resulting in the loss of
your deposit and the reservations made at the resorts.
We regret, but we cannot arrange meetings in the
different resorts to collect payments with customers,
that most often do not show up at the time agreed.
It is also not the responsibility of the resort to
collect payment from guests who have booked at discounted
rates through a travel agency. |
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Any booking, that concerns the
period from 20 December to 10 January, has to be fully
paid before 15 November, otherwise we will release
the reservations made without further notice and any
deposit payment made will be forfeited. Please understand,
there might be other customers in need of rooms for
this period. |
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Should
you have to cancel a booking due to unforeseen circumstances,
the following cancellation fees apply depending on the
seasonality of each hotel: |
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Low Season (normally
the period from May to October) up to 10 days
before expected arrival time 1 night charge,
less than 10 days before expected arrival time
2 nights charge. |
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High
Season (normally the period from November
to April) up to 30 days before expected arrival
time 1 night charge, less than 30 days, but more
than 15 days before expected arrival time 2 nights
charge. Less than 15 days, but more than 7 days
before expected arrival time 3 nights charge.
Less than 7 days before expected arrival time
50% charge. |
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Peak Season (normally
the period from 10 or 20 December until 10 or
31 January) up to 15 November 1 night charge.
After 15 November but more than 30 days before
expected arrival time 3 nights charge. Less
than 30 days, but more than 15 days before expected
arrival time 50% charge of full amount. Less
than 15 days before expected arrival time the
hotel will request full payment for the whole
period booked and there is no refund. |
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Should
you cut your stay short after arrival to the hotel,
there will be a 1 night extra charge (over your actual
stay) during low season and no refund for the unused
nights during high and peak season. |
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Payments
made already will be refunded by deducting the costs
for the remittance to your account. |
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© 1999-2010 Island-Network Koh
Lanta
All rights reserved.
P.O. Box 158, Phuket Town, Thailand 83000
Tel.: (++66) 8 9459 5219 | Fax: (++66) 7652 1735 | E-mail: info@ko-lanta.com
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